QUESTIONS

Bookomania offers a variety of shipping methods, keeping our customers' convenience and preferences in mind. Available options include: 1. InPost Courier - Fast and convenient delivery directly to the specified address. Estimated delivery time: 1-2 business days. 2. InPost Parcel Lockers - The perfect solution for those who want to pick up their order at a time convenient for them. Estimated delivery time: 1-2 business days.

To track your order, log in, select the "My Orders" tab, and then click your order number. You will see shipping details and estimated delivery time. If you have any questions, please contact customer service.

At Bookomania, we offer a variety of books in Polish and English, including: - Fiction (contemporary and classic novels) - Crime novels and thrillers - Non-fiction (biographies, reportages, history books) - Scientific and popular science publications - Self-help and motivational books - Books for children and young adults - Comics and graphic novels - Fantasy and science fiction - Cookbooks and healthy lifestyle books. We're constantly updating our resources, so every reader will find something for themselves. We encourage you to browse our selection and use the search engine and thematic categories.

A: Yes, at Bookomania, we care about our customers' satisfaction and offer returns. If you're not satisfied with your purchase, you can return books within 14 days of delivery, provided they are in undamaged condition. To initiate the return process, visit the "Returns" section on our website, complete the returns form, and follow the instructions. Please note that return shipping costs are the responsibility of the customer. Detailed information about our returns policy can also be found in our terms and conditions. We want you to be confident that your shopping experience at Bookomania is always safe and satisfactory.

A: Yes, you can file a complaint about purchased books at Bookomania. We strive to ensure that all our products meet the highest quality standards. However, if you receive a book that doesn't match the description, please contact our team. Complaints can be submitted via the form on our website under STORE TERMS AND CONDITIONS, by phone, or by email. Our team will review your complaint as quickly as possible and will make every effort to find a satisfactory solution, such as a replacement or a refund. Thank you for your trust and we apologize for any inconvenience.